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API Management provides the ability to configure notifications for specific events, and to configure the email templates that are used to communicate with the administrators and developers of an API Management instance. This article shows how to configure notifications for the available events, and provides an overview of configuring the email templates used for these events.

Prerequisites

If you do not have an API Management service instance, complete the following quickstart: Create an Azure API Management instance.

Availability

Important

This feature is available in the Premium, Standard, Basic, and Developer tiers of API Management.

Configure notifications

  1. Select your API MANAGEMENT instance.

  2. Click Notifications to view the available notifications.

    The following list of events can be configured for notifications.

    • Subscription requests (requiring approval) - The specified email recipients and users will receive email notifications about subscription requests for API products requiring approval.

    • New subscriptions - The specified email recipients and users will receive email notifications about new API product subscriptions.

    • Application gallery requests - The specified email recipients and users will receive email notifications when new applications are submitted to the application gallery.

    • BCC - The specified email recipients and users will receive email blind carbon copies of all emails sent to developers.

    • New issue or comment - The specified email recipients and users will receive email notifications when a new issue or comment is submitted on the developer portal.

    • Close account message - The specified email recipients and users will receive email notifications when an account is closed.

    • Approaching subscription quota limit - The following email recipients and users will receive email notifications when subscription usage gets close to usage quota.

      Note

      Notifications are triggered by the quota by subscription policy only. Quota by key policy doesn't generate notifications.

    For each event, you can specify email recipients using the email address text box or you can select users from a list.

  3. To specify the email addresses to be notified, enter them in the email address text box. If you have multiple email addresses, separate them using commas.

  4. Press Add.

Configure notification templates

API Management provides notification templates for the email messages that are sent in the course of administering and using the service. The following email templates are provided.

  • Application gallery submission approved
  • Developer farewell letter
  • Developer quota limit approaching notification
  • Invite user
  • New comment added to an issue
  • New issue received
  • New subscription activated
  • Subscription renewed confirmation
  • Subscription request declines
  • Subscription request received

These templates can be modified as desired.

To view and configure the email templates for your API Management instance, click Notifications templates.

Each email template has a subject in plain text, and a body definition in HTML format. Each item can be customized as desired.

The Parameters list contains a list of parameters, which when inserted into the subject or body, will be replaced the designated value when the email is sent. To insert a parameter, place the cursor where you wish the parameter to go, and click the arrow to the left of the parameter name.

Note

The parameters are not replaced with actual values when previewing or sending a test.

To save the changes to the email template, click Save, or to cancel the changes click Discard.

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App templates are examples of complete apps for Microsoft Teams that are open-source and available on GitHub. Each app template contains detailed instructions for deploying and installing that app for your organization. It also provides a sample app that you can install and start using immediately. The complete source code is also available, which allows you to explore it in detail or fork the code and alter it to meet your specific requirements.All app templates are provided under the MIT License terms.

Note

You must license and support apps created from app templates for your users and organizations.

☆ Indicates newly released app templates.

Key benefits

  • Deploy directly to the cloud: All app templates include deployment scripts that allows you to host all required services in Microsoft Azure or the Power Platform.
  • Recommended sample code: The app templates conform to recommended best practices around security and infrastructure. All community submitted changes to the app templates are reviewed to ensure conformance.
  • Customizable and extensible: While all app templates are deployed with minimal configuration, the entire code base and deployment scripts are provided, so that you can easily customize or extend them to fit your unique needs.
  • Detailed documentation: All app templates are accompanied by end-to-end documentation on solution architecture, deployment, and configuration steps.

Adoption Bot

Adoption Bot is a user care chat bot built with Power Virtual Agent for Teams PVA. It is considered as the PVA version of FAQ Plus. Adoption Bot answers 100+ common questions about Microsoft 365 and Teams. You can edit the existing topics, add your own topics, and ingest existing FAQs. If users need additional help, Adoption Bot can connect them to experts or even be extended to open service tickets with premium flow connectors. This bot is self-installed or built into a custom app, such as the Adoption Hub.

Adoption Tool- Champion Management Platform ☆

The Champion Management Platform (CMP) app template helps you manage, scale, and inspire your teamwork champions to achieve more. This app template is built on the SharePoint Framework and loaded into a tab within a team. Groups can leverage this tool to help manage program membership, provide a leaderboard and event types for logging, and tools to overlay digital badges to program participants.

Adoption Tool- Microsoft 365 Learning Pathways (Get Started) ☆

The Get Started app template allows you to bring the power of Microsoft 365 learning pathways inside of Microsoft Teams. This app template allows you to grant easy access to specific training pages or other intranet assets and load the content directly within Teams. You can also change the app name or logo to match your company branding.

Appointment Manager

Appointment Manager is a Teams app template to help businesses create, manage, and conduct virtual appointments with consumers through Teams. New appointment requests from consumers are visible in Teams channels, where they are quickly assigned and reassigned to staff in a team. Appointment requests are viewed at team or personal levels through custom tabs. Every appointment is associated with a Teams online meeting, hence the staff and consumers can easily join the meeting at the scheduled time.

The app template integrates with Microsoft Bookings for easy appointment management. Scheduled appointments automatically appear on assigned staff members' calendars, and consumers receive customizable email notifications and reminders with embedded meeting links.

Ask Away

Ask Away is a Microsoft Teams bot that enables users to conduct Question and Answer, called Q&A sessions within Teams. Using the Ask Away bot, team members can submit and up-vote questions shared by colleagues allowing Q&A hosts to easily gather top-of-mind questions within a channel or chat. The bot is used to conduct a real-time Q&A session in a Teams meeting and allows attendees to submit questions live through chat.

Layby Reminder Template Microsoft

Associate Insights

Associate Insights is a Power Apps template that empowers firstline workers to directly capture and submit customer opinion, sentiment, and perception. Firstline workers are often the first company representative to engage with customers in a one-to-one point-of contact. The collected data are shared and used collaboratively by business teams, such as through a Power BI Teams tab, for product improvement and enhancing the customer experience.

Attendance

The Attendance app is a Power Apps tab that are pinned in a team. It is designed to record presence in settings, such as learning and training environments. Users can mark or edit attendance for up to 30 days in the past and view summarized attendance reports for an entire group or individual attendees. For more information on teams attendance, see Get it on GitHub.

The following image displays the attendance app demo:

Book-a-room

Book-a-room is a Microsoft Teams bot that allows users quickly to find and reserve a meeting room for 30, 60, or 90 minutes starting from the current time. The default time is 30 minutes. The Book-a-room bot scopes to personal or 1:1 conversations. For more information on Book-a-room app, see Get it on GitHub.
The following image displays the Book-a-room demo:

Building Access

Building Access is a Microsoft Power Platform based app that supports the administration of building occupancy thresholds and social distancing norms by enabling facilities directors to manage, track, and report employee on-site presence. The app, built using Microsoft Power Apps, and Power Automate, deeply integrates with Microsoft Teams and enables organizations to determine building readiness, establish eligibility criteria for on-site access, and gather insights for future planning.

Celebrations

Celebrations is a Teams app that helps team members to celebrate each others' birthdays, anniversaries, and other recurring events. It remembers special occasions of all the team members and sends a friendly message in all the teams selected at the time of event creation, to make the team members feel special on their day.

The app provides an easy interface for all the team members to personally add and view their events and also allows the user to select the teams in which the events gets shared.

Checklist

Checklist is a custom Microsoft Teams messaging extension app that enables you to collaborate with your team by creating a shared checklist in a chat or channel. The app is supported across all Teams platform clients, such as desktop browser, iOS, and Android. The app is ready for deployment as part of your Microsoft 365 subscription.

Classroom Drop-in

Classroom Drop-in is a Microsoft Power Platform-based app that enables system leaders to find class teams, means virtual classrooms and add themselves or others to these class teams for a specified drop-in period, as needed. The app built using Microsoft Power Apps and Power Automate, deeply integrates with Microsoft Teams to ensure educational institutes can optimize their operations in a hybrid learning environment by providing access to relevant stakeholders for class teams per business requirements.

Company Communicator

The Company Communicator app enables corporate teams to create and send messages intended for multiple teams or large number of employees over chat allowing organization to reach employees right where they collaborate. Utilize this template for multiple scenarios such as new initiative announcements, employee onboarding, modern learning, and development or organization-wide broadcasts.

The app provides an easy interface for designated users to create, preview, collaborate and send messages.

It provides a foundation to build custom targeted communication capabilities such as custom telemetry on how many users acknowledged or interacted with a message.

Contact Group Lookup

The Contact Group Lookup app provides a convenient and useful approach to creating, accessing, and managing your organization's contact groups, formerly known as distribution lists or communication groups. Users can quickly view and chat with group members, view member status, and create a group chat with selected members in the contact group, all within the Teams environment.

Co-worker Appreciation

Using the co-worker appreciation template in Microsoft Teams, users can recognize their colleagues' achievements within the Teams’ context. When co-workers select to reward a colleague, recipients and other team members are tagged in a channel conversation and they receive a notification about the channel's award details. The awards are recorded in the Teams app, which is secure, portable, and easily shareable. This is considered as the PowerApps based version of the Open Badges app template, with a leaderboard.

CrowdSourcer

CrowdSourcer is a Microsoft Teams bot that gives teams queried information sourced collaboratively from group members. It helps to answer frequently asked questions while enabling participants to actively engage in and contribute to a fun and helpful information resource.

Custom Stickers

Self-expression is core to a healthy team culture. This app template is a messaging extension that enables your users to use custom stickers and GIFs within Microsoft Teams. This template provides an easy web-based configuration experience where anyone with configuration access can upload the GIFs, stickers, and images they want their users to have, allowing your entire team to use any set of stickers you choose.

This app also enables easy sharing of images, GIFs, stickers across teams without needing access to SharePoint sites or individual channels as storage and sharing mechanisms. For example, product teams can easily share product images and GIFs to social media, marketing, and sales teams programmatically. One can also extend this app by triggering a notification flow to specific teams or individuals when new images, and GIFs are made available.

Employee Ideas

The Employee Ideas app is the PowerApps version of the Azure based Great Ideas app template. The app enables the Teams users to set up and configure an idea campaign. An idea campaign is a category for grouping ideas around common themes.

Teams users can also perform the following activities:

  • Configure a standard submission form that employees must submit for each idea.
  • Review and manage the ideas and list of campaigns.
  • Modify and delete campaigns.
  • Review leader boards of ideas.
  • Vote for and share prioritized ideas.
  • Submit ideas for a campaign.
  • View other team member's idea.
  • Vote on most liked ideas.
  • Review the performance of their ideas compared with others within a campaign.

E-Prescriptions

E-Prescriptions is a Power Apps based app that enhances telemedicine and virtual care by automating the process of issuing e-prescriptions to patients. Medical professionals can quickly review appointments, generate e-prescriptions, and send emails with e-prescription attachments to patients directly within the Teams platform.

Employee Training

Employee training is a Microsoft Teams app that enables organizers to easily publish, track, and promote learning and training events for your organization. With the app, event planners can send reminders and notifications to event registrants and employees can indicate interest in upcoming events, stay updated on current events, and share event details with colleagues through the Teams messaging extension.

Create employee training event

Expert Finder

Expert Finder is a Microsoft Teams bot that identifies specific organization members based on their skills, interests, and education attributes. Members find experts within an organization that match a keyword search of Azure Active Directory user profiles.

FAQ Plus

Conversational Q&A bots are an easy way to provide answers to frequently asked questions by users. But, most bots fail to engage with users in meaningful way because there is no human in the loop when the bot fails. FAQ bot is a friendly Q&A bot that brings a human in the loop when it is unable to help. One can ask the bot a question and the bot responds with an answer if it is contained in the knowledge base. If not, the bot allows the user to submit a query which then gets posted to a pre-configured team of experts who help to provide support by acting upon the notifications from within the team itself.

Note

Reminder

The latest release of FAQ Plus supports improved Q&A resolutions by enabling a team of experts to complete the following:

✔ Add new Q&As directly to the knowledge base using message extensions.

✔ Edit and delete Q&A pairs added by a bot.

✔ Track the revision history of Q&As.

✔ Configure an answer with additional details to display as an Adaptive Card.

Get Support App

The Get Support app is used by organizations that are using Microsoft Teams, to enable any set of users to request assistance from supervisors. This app includes the following features:

  • Requesting assistance on different categories from a Power App.
  • Notifications sent to requestors informing them of who hare assigned.
  • Notifications sent to assigned supervisors informing them of who needs assistance.
  • Analyzing escalations and patterns in SharePoint and PowerBI.S.

Goal Tracker

The Goal Tracker app is a comprehensive solution for your organization to support establishing goals, observing progress, and acknowledging success within Microsoft Teams. The app enables users to set, track, and update objectives on a professional, personal, and team level. Team members also receive timely reminders and status updates to remain focused and stay on track.

Great Ideas

The Great Ideas app supports and empowers innovation and creativity within your organization. The app enables your employees to share ideas with colleagues and leadership, discover new submissions, spotlight contributions for peer consideration, and cast their vote for the best proposals within Microsoft Teams.

Group Activities

Group Activities is a Microsoft Teams app that makes it easy for team owners to quickly create activity groups and manage collaboration workflows within the context of Microsoft Teams. Activity authors are enabled to create activities, randomly distribute team members in groups, and optionally have the bot send reminders until activities are complete.

Group Connect ☆

Group Connect is a Microsoft Teams app that helps organization members discover employee groups and find information relevant to employee groups. The app comes built-in with rich capabilities for organization leaders to communicate with their employees regarding groups, events, and resources. The Group Connect app also matches group members with each other at their desired frequency to encourage networking and cohesion within a group. For more information on how you can leverage the Group Connect app to help employee groups foster within your organization, see the app on GitHub.

Grow Your Skills

The Grow Your Skills app supports professional growth and development by enabling employees to contribute to supplemental projects for your organization while simultaneously learning new skills. Employees can use the app to locate opportunities that meet their interests, enjoy meaningful collaboration with peers, and acquire new levels of expertise and capabilities, all within the Teams environment.

HR Support

HR Support bot is a friendly Q&A bot that brings a support professional or expert from the HR team in the loop when it is unable to help. One can ask the bot a question and the bot responds with an answer if it is contained in the knowledge base. If not, the bot allows the user to submit a query which then gets posted in a pre-configured team of experts who are help to provide support by acting upon the notifications from within their team itself. Additionally, the bot suggests links to recommended HR policies or questions by searching for pre-configured tags in the question. These tiles are found in the associated tab as a quick reference. HR Support works well for light weight Q&A and to provide quick support when launching new projects or initiatives in the organization.

Icebreaker

Icebreaker is a Microsoft Teams bot that helps your team get closer by pairing two random team members up every week to meet. The bot makes scheduling easy by automatically suggesting free times that work for both members. Strengthen personal connections and build a tightly knit community with this app.

In addition to encouraging personal connections across your entire team, the Icebreaker app can help cultivate interest-based communities within your organization. For example, you can use this app for a DevOps interest group to help ideas and best practices organically spread across your organization.

Incentives

Incentives is a Power Apps template that manages and tracks incentivized employee participation in designated activities, such as trainings and change management initiatives. Admins use the app to establish designated activities, assign points for completion, and specify required eligibility point levels for rewards. Employees use the app to view their accumulated points and, upon reaching eligibility, request and claim redeemable rewards.

Incident Reporter

Incident Reporter is a Microsoft Teams bot that optimizes the management of incidents in your organization. The bot facilitates automated incident data collection, customized incident reports, relevant stakeholder notifications, and end-to-end incident tracking.

Inspection

Inspection is a Microsoft Teams app that enables front line workers to inspect anything from locations to assets and equipments. For example, a retail store, manufacturing plant, or vehicles and machines. There are two apps in this solution, each intended for different types of users.

The app empowers the front line workers to inspect an asset or area, to manage quality of products and services, or maintain safety at workplace. It facilitates communication between team members to address issues found during inspection. The app provides simple reports for managers to expedite issue resolution and highlight trends.

Issue Reporting

The Issue Reporting app empowers the employees and managers to raise and manage issues. It consists of two apps, Issue reporting app for reporting issues and Manage Issues app for managing issues.

The team managers use the Manage Issues app to configure the app experience, including the channel in which Microsoft Teams messages and Planner tasks are created by the app. Managers also use the app to create template forms to collect details when a user reports an issue. For example, review, edit, or delete issue template forms. The app is also used to review team issues, report on issue history, and efficiently manage issue resolution.

The employees use the Issue reporting app to log issues and details required to resolve them. The app is also used to modify and resolve existing issues and get a high-level view of individual or team issues.

New Employee Onboarding

New Employee Onboarding is an integrated Microsoft Teams and SharePoint New Employee Onboarding Solution that enables your organization to provide a consistent, high-quality onboarding experience for employees on their new-hire journey. The app is used by human resource teams and hiring managers to provide relevant information throughout the orientation and induction process and by new hires to share feedback, provide introductions, and complete onboarding tasks.

New employee checklist

Open Badges

Open Badges is a Microsoft Teams app that enables individuals to earn digital learning credential badges within the Teams context and share them everywhere. Using capabilities from the third-party digital badge issuing authority, Badgr, awarded badges are recorded in a recipient's Badgr profile and available to build and share a rich picture of lifetime learning journeys.

Poll

Poll is a custom Microsoft Teams messaging extension app that enables you to quickly create and send polls in a chat or a channel to gather team opinions and preferences. The app is supported across all Teams platform clients, such as desktop, browser, iOS, and Android and is ready for deployment as part of your Microsoft 365 subscription.

Reminder

Quick Responses

Quick Responses is a Microsoft Teams app that delivers a robust solution for effectively answering users' commonly asked questions FAQs. Instead of answering each query manually and continuously repeating information, the app builds a library of responses for an interactive user experience through Teams messaging extensions.

Quiz ☆

Quiz is a custom Teams messaging extension app that enables you to create a quiz within a chat or a channel for knowledge check and instantaneous results. You can use Quiz for, In-class and offline exams, Knowledge check within team, and for fun quizzes within a team. Quiz app is supported across multiple platforms, such as Teams desktop, browser, iOS, and Android clients. This app is ready for deployment as part of your existing Microsoft 365 subscription.

Rapid Assist

Rapid Assist is a Microsoft Power Platform based app that allows customer facing associates to rapidly connect with the experts to get quick answers, search for information, follow up open requests, and allow experts to receive notifications to quickly get on a call to help answer questions. The app built using Microsoft Power Apps and Power Automate, deeply integrates with Microsoft Teams to enable organizations to easily connect frontline workers with corporate liaisons to resolve customer queries and deliver a great customer experience.

Reflect

Reflect is a custom Microsoft Teams messaging extension app that provides a safe and inclusive resource for your team members to share the state of their emotional well-being with colleagues or group leaders directly within Teams. The app is available in channel, group, meeting, and 1:1 chats and the check-in response is set to public, private-to-sender, or fully anonymous.

Remote Support

Remote Support is a Microsoft Teams bot that provides a focused interface between support requesters throughout your organization and the internal support team. End-users can submit, edit, or withdraw requests for support and the support team can respond, manage, and update requests all within the Teams platform.

Request-a-team

Request-a-team is a Microsoft Teams app that optimizes new team creation for your enterprise organization. The app supports standardization and best practices when creating new team instances through the integration of a wizard-guided request form, an embedded approval process, a request status dashboard, and automated team builds.

Scrums for Channels

Scrums for Channels is a scrum assistant app that enables users to schedule and run scrums in channels within Microsoft Teams. The app is great for remote teams and teams comprised of members from varied geographical locations and time zones to share daily updates and ensure participation in scrum stand-up meetings.

Note

To conduct scrum meetings in a group chat, see Scrums for Group Chat app template.

Scrums for Group Chat

Note

The Scrums Status app template is updated and is now Scrums for Group Chat.

Scrums for Group Chat is a supportive scrum assistant that enables group chat members to run asynchronous stand-up meetings and easily share their daily updates. It allows all members of the group chat to contribute to the scrum and view the updates made by others in the running scrum.

Share Now

The Share Now app promotes the positive exchange of information between colleagues by enabling your users to easily share content within the Teams environment. Users engage the app to share items of interest with team members, discover new shared content, set preferences, and bookmark favorites for later reading.

SharePoint List Search

Meeting Reminder Template

Collaboration in Microsoft Teams quite often references information contained within items in a SharePoint list. Paste a link to the item in question forces everyone to switch context away from the conversation, find the needed information, then return to Teams to continue the conversation. As the conversation continues people have to switch back to the reference item multiple times to verify new comments and refresh their memories of the information contained within the item. This context switching creates a barrier to smooth collaboration.To resolve this problem, the List Search app template is used. Many users use SharePoint to power some of the core workflows in their organizations. However, collaborating around lists is difficult. Using the List Search app template in Microsoft Teams, users can insert information from SharePoint list items directly within a chat conversation to alleviate the context-switching caused when simply inserting a link into a chat. The information is inserted as an easy-to-read auto-formatted card, helping the users stay engaged in the conversation.

Staff Check-ins

Staff Check-ins is a Power Apps based app that enables oversight communication between your business and field personnel. Staff can easily provide time-critical information and status updates on either a scheduled or ad-hoc basis directly from Teams. The app supports real-time location, photos, notes, reminder notifications, and automated workflows.

Survey

Survey is a custom Microsoft Teams messaging extension app that enables you to create a survey in a chat or a channel to gather data and gain actionable insight. The app is supported across all Teams platform clients, such as desktop, browser, iOS, and Android and is ready for deployment as part of your Microsoft 365 subscription.

Time Tally

Free Meeting Reminder Template

A project can include multiple tasks, and various projects can be assigned to employees. Managers are required to understand the project progress through the time spent by the employees on these tasks. This can be a cumbersome activity, as the employees need to fill in the timesheets. Time Tally app enables employees to fill their timesheets quickly, using the mobile device, and managers do not have to follow up with employees on the timesheet entry. Managers get to view the project utilization based on resources, and they can approve or reject the entries. Reminder notifications are sent to ensure timesheet compliance. Also, historical data and utilizations are available for analytics.

Training ☆

Training is a custom Teams messaging extension app that enables users to publish a training within a chat or a channel for offline knowledge sharing and upskilling. The app is supported across multiple Teams platform clients, such as desktop, browser, iOS, and Android. This app is ready for deployment as part of your Microsoft 365 subscription.

Virtual Rounding

Hospital and emergency room providers make many rounds per day. These quick check-ins on patients are intended to provide a status check on how the patient is doing and ensure that the patient’s concerns are addressed. While rounding is an essential practice to ensure patients are being monitored by multiple types of providers, they represent a huge drain on PPE, because for each visit, from each provider, a new mask, and new set of gloves are used. With this app templates, medical workers can easily conduct rounds virtually, through a Microsoft Teams meeting between the provider and the patient.

The Virtual Rounding solution is also referenced in the Microsoft Health and Life Sciences blog post.

Visitor Management

The Visitor Management app enables your organization and employees to easily and efficiently manage the on-site visitor process, directly from Microsoft Teams. The app enables employees to create visitor requests, centrally track a request status through the visitor dashboard, and receive real-time notifications when a visitor arrives.

Workplace Awards

Layby Reminder Template Microsoft Excel

Workplace Awards is a Teams app template that provides a positive framework to foster recognition and encourage the culture of employee appreciation in the modern workplace. The app enables you to setup and manage an employee rewards and recognition, called R&R program where employees can easily nominate and endorse colleagues and your R&R leader can view submitted nominations, grant awards, and announce recipients.

Layby Reminder Template Microsoft Teams

For more information on app template, see App template.

Friendly Reminder Template

See also